Terms of Service

Last updated: February 2025

1. Ticket Purchase Terms

By purchasing tickets through David Ticketing you agree to these terms. Tickets are sold on behalf of the event promoter and/or artist. The contract for the ticket is between you and the event organiser; David Ticketing acts as agent for the sale. You must provide accurate contact details and comply with any age or other restrictions stated for the event. Tickets are subject to availability and we reserve the right to refuse or cancel orders in accordance with our policies and applicable law.

2. Refund Policy

Refunds are subject to the event's refund policy and applicable law. Generally, tickets are non-refundable unless the event is cancelled, rescheduled, or as required by consumer rights. Where refunds are permitted, they will be processed to the original payment method. You must request refunds through the channels we provide (e.g. order/refund pages). Admin or booking fees may be non-refundable where stated at purchase.

3. User Responsibilities

You agree to:

  • Use the service only for lawful purposes and in accordance with these terms.
  • Provide true and complete information when creating an order.
  • Not resell or transfer tickets in breach of the event organiser's terms.
  • Not use the platform to circumvent fees, abuse discounts, or engage in fraud.
  • Comply with venue and event rules when attending events.

4. Limitation of Liability

To the fullest extent permitted by law, David Ticketing (and its affiliates, officers, and employees) shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of the service or attendance at events, including but not limited to loss of profits, data, or goodwill. Our total liability in connection with any ticket purchase or use of the platform shall not exceed the amount you paid for the relevant tickets. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

5. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.