1. Ticket Purchase Terms
By purchasing tickets through David Ticketing you agree to these terms. Tickets are sold on behalf of the event promoter and/or artist. The contract for the ticket is between you and the event organiser; David Ticketing acts as agent for the sale. You must provide accurate contact details and comply with any age or other restrictions stated for the event. Tickets are subject to availability and we reserve the right to refuse or cancel orders in accordance with our policies and applicable law.
2. Refund & Cancellation Policy
You may cancel your order and request a full refund within 24 hours of purchase. After this 24-hour cancellation window has closed, all ticket sales are final and refunds will not be issued for change of mind, inability to attend, or any other buyer-driven reason.
If an event is cancelled, postponed, or materially altered by the artist, promoter, or venue, you will be entitled to a full refund regardless of how long ago the order was placed. Refunds will be processed to the original payment method and typically appear within 5–10 business days.
Cancellation requests must be submitted via the refund link in your order confirmation email or by contacting us at info@sweatstrategies.com. Booking fees are refunded as part of any eligible refund. Nothing in this section limits your rights under the Consumer Rights Act 2015 or other applicable consumer protection law.
3. Resale & Transfer
Tickets purchased through David Ticketing are issued for personal use and are not for commercial resale. Listing or selling a David ticket on a secondary marketplace, or otherwise transferring it for profit, may result in the ticket being voided and entry being refused, with no refund payable.
You may transfer a ticket to a friend or family member free of charge using the in-product transfer flow up until the event start time. The recipient's name will replace yours on the ticket and your original QR code will be invalidated. We do not facilitate paid resale of tickets.
4. User Responsibilities
You agree to:
- Use the service only for lawful purposes and in accordance with these terms.
- Provide true and complete information when creating an order.
- Not list, advertise, or sell tickets on any secondary marketplace, or transfer them for profit.
- Not use the platform to circumvent fees, abuse discounts, or engage in fraud.
- Comply with venue and event rules when attending events.
5. Limitation of Liability
To the fullest extent permitted by law, David Ticketing (and its affiliates, officers, and employees) shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of the service or attendance at events, including but not limited to loss of profits, data, or goodwill. Our total liability in connection with any ticket purchase or use of the platform shall not exceed the amount you paid for the relevant tickets. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
6. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.